foursquare support

You’ve got a lot of questions about foursquare, it seems. Well, now we’ve got more answers for you. Today we launched a new foursquare FAQ section of our site, and the best part is that it’s searchable. You can search by keyword or phrase (think: “photo” or “How do I link to Facebook?”).

You’ll find frequently asked questions about every part of foursquare, including a whole section about foursquare for businesses. If you’ve created a ticket or asked a question from your mobile phone, you’ll now immediately get a response with suggested solutions to what you’re asking about. As people read our help articles, the popular ones will display more prominently. So the more you use the site and vote up articles, the more you’ll help each other get good answers.

Some sections of our new support site you may want to check out: Foursquare for AndroidFoursquare for BlackBerryFoursquare for iPhone, and General Account Help.

For our long-time users, you may be wondering how this fits in with our community forums on Get Satisfaction. If you’re looking for an official answer about foursquare, you should look at the new support center. If you want to talk to other foursquare users, Get Satisfaction is your place (a lot of superusers help each other out over there).

These changes will make our help and support more efficient and more effective. We’ll continually be updating these articles and adding to the forums. We’d love to hear from you in the comments about what you find helpful and what you’d like to see us build into this support site as we improve it. There’s lots more to come for users!

Posted in Community Support